Client Experience Coordinator

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Engage with clients to comprehend their preferences.

• Conduct research and showcase various vacation experience options.

• Aid in organizing cruises, transportation, activities, and additional arrangements.

• Manage reservations effectively.

• Keep client information accurate and up-to-date.

• Follow up with clients to ensure satisfaction.

• Offer support throughout the planning journey.

• Develop a client base.

• Optionally engage in leadership and team-building initiatives.

⛳️ Requirements

• Must be at least 18 years old.

• Reliable internet connection and access to a computer or laptop.

• Excellent written and verbal communication abilities.

• Customer-service oriented and comfortable interacting with individuals.

• Basic proficiency in computer and internet usage.

• Highly organized with strong time-management skills.

• Capable of working independently in a remote setting.

• Self-driven and eager to learn.

• Comfortable communicating via phone, email, text, and online platforms.

• Willing to undertake required training and continuous education.

• Able to manage client follow-ups and uphold accurate information.

• No prior travel industry experience necessary.

• Experience in sales, customer service, hospitality, or administration is beneficial but not mandatory.

• Must reside in the United States or Mexico.

🏝️ Benefits

• Flexible remote work schedule.

• Ability to work from home or while traveling.

• Comprehensive training provided.

• Access to professional booking platforms and industry resources.

• Opportunities for supplier and destination training.

• Potential for travel-related discounts and industry perks.

• Performance-based earning potential.

• Flexible role that can accommodate your existing schedule.

• Opportunities for professional advancement and leadership.

• Supportive team environment with ongoing education.