Client Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a primary contact for clients in collaboration with Client Managers.

• Provide the necessary administrative support to Client Managers to effectively retain business.

• Collaborate with various departments at Luminare Health to quickly address client inquiries.

• Assist in resolving client issues.

• Generate reports specific to clients.

• Offer support to Client Managers.

• Deliver presentations at employee meetings and participate in benefit fairs as required.

• Attend quarterly and renewal meetings alongside Client Managers.

• Travel between 10% to 20% as necessary.

⛳️ Requirements

• High school diploma or GED equivalent is mandatory.

• At least 3 years of prior experience in a similar Third-Party Admin or health insurance setting.

• Experience interacting with clients, outside vendors, and members.

• Comprehensive understanding of self-funding and employee benefit plans.

• Willingness to travel as needed for this role (10%-20%).

• Knowledge of benefit-related federal regulations such as ERISA, COBRA, HIPAA, and PPACA.

• Outstanding written and verbal communication abilities.

• Strong organizational skills.

• Proficiency in Word, Excel, PowerPoint, Access, and Outlook.

• Possess analytical skills, problem-solving capabilities, reading comprehension, creative decision-making skills, mathematical aptitude, and effective time management skills.

• Remote employees must reside within the continental United States, excluding Alaska, California, Hawaii, and New York.

🏝️ Benefits

• Health and wellness benefits.

• 401(k) savings plan.

• Pension plan.

• Paid time off.

• Paid parental leave.

• Disability insurance.

• Supplemental life insurance.

• Employee assistance program.

• Paid holidays.

• Tuition reimbursement.

• Additional incentives.

• Annual incentive bonus plan subject to the terms and conditions of the plan.

• Remote work arrangement.