Client Accounts Administrator

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver daily administrative assistance to the Accounts team across various client accounts and projects.

• Review and sustain scopes of work, deliverables, and project documentation.

• Ensure the accuracy and currency of client and project records.

• Manage the internal resourcing dashboard, ensuring that project assignments and team capacity are accurately logged.

• Collaborate with Accounts and internal teams to monitor project timelines, workloads, and deliverables.

• Assist in the review and monitoring of project scopes, budgets, cost estimates, and expenditures.

• Organize meetings, track action items, and facilitate communication across departments.

• Recognize opportunities to enhance administrative processes and proactively identify missing information or potential issues.

• Organize Think Jam-sponsored events, industry award submissions, and networking opportunities.

• Work closely with Account Managers, Directors, and colleagues across the organization to support client accounts and projects.

⛳️ Requirements

• Prior experience in an administrative, account coordination, project coordination, or client services role.

• Exceptional organizational abilities and remarkable attention to detail.

• Strong written and verbal communication skills, with confidence in engaging with both clients and internal stakeholders.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Proficient in Microsoft Office or Google Workspace, especially Excel or Google Sheets.

• Experience with Airtable is advantageous.

• Familiarity with and enthusiasm for AI tools, particularly Claude, is a plus.

• Comfortable using internal systems, databases, and project management tools, with a quick learning ability for new platforms.

• A proactive, solutions-oriented mindset, with the confidence to follow up on outstanding information and address potential issues.

• A collaborative team player who enjoys supporting others and contributing to the efficient operation of a busy department.

• Position based in the US; preference for Los Angeles, California.

🏝️ Benefits

• Comprehensive health insurance package.

• Parental leave benefits.

• 15 vacation days, increasing by 1 each year up to a maximum of 20 days.

• 11 public holidays.

• Sick leave.

• Time off for birthdays, cultural/religious holidays, voting, and charitable work.

• 401K plan.

• Flexible, remote-first work culture.

• Competitive salary and a comprehensive benefits package.

• Opportunity to collaborate with leading entertainment brands and franchises.

• A vibrant and creative work environment that emphasizes company culture.