Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Venezuela.

📋 Description

• Take charge of the strategy for each client account, establishing goals, KPIs, and quarterly roadmaps.

• Conduct regular client meetings, manage stakeholders, and document subsequent steps.

• Evaluate performance metrics such as ROAS, CPA, CAC versus LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth prospects, including new channels, testing opportunities, and budget increases.

• Recognize retention risks and develop plans to mitigate them across the client portfolio.

• Act as the primary strategic contact for Finch’s client portfolio.

• Drive client relationships and strategies to align with business objectives.

⛳️ Requirements

• Minimum of 5 years as an Account Manager or Account Director at a marketing agency focused on performance or digital.

• Proven experience managing multiple B2B client accounts concurrently, emphasizing client relationship management, account growth, and project oversight.

• Expertise in managing advertising-centric accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or anywhere within the UTC+2 timezone.

• Available to work approximately 9am–5pm US Central/Mountain time.

• Preferred experience with SEO-driven accounts.

• Preferred experience with clients based in the US or internationally.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Significant impact from day one.

• A culture of curiosity, transparency, and ownership.

• Collaboration with top-tier channel specialists.

• Opportunities for experimentation, cross-training, and personal growth.

• Work-life balance; achieving high performance without excessive workload.