Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Panama.

📋 Description

• Take charge of the strategy for each client account, which includes setting goals, KPIs, and developing quarterly roadmaps.

• Conduct regular client meetings, engage with stakeholders, and record subsequent actions.

• Evaluate performance metrics against ROAS, CPA, CAC in relation to LTV, and assess organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, such as exploring new channels, conducting tests, and expanding budgets.

• Proactively identify retention risks and formulate mitigation strategies across the client portfolio.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director within a marketing agency (performance or digital).

• Proven track record of managing multiple B2B client accounts simultaneously, including building client relationships, growing accounts, and overseeing projects.

• Experience handling advertising-driven accounts related to Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Ability to lead strategic discussions with senior client stakeholders confidently.

• Based in Latin America or Africa, or anywhere up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Meaningful impact from day one.

• Culture of curiosity, transparency, and ownership.

• Opportunity to collaborate with high-caliber specialists.

• Emphasis on experimentation, cross-training, and professional growth.

• Commitment to work-life balance.

• High performance achieved without overwork.