Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Nicaragua.

📋 Description

• Take ownership of strategy for each client account, encompassing goals, KPIs, and quarterly plans.

• Facilitate regular meetings with clients.

• Manage client stakeholders and document subsequent steps.

• Evaluate performance based on ROAS, CPA, CAC compared to LTV, and organic growth metrics.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Recognize and define growth opportunities, including new channels, tests, and budget increases.

• Detect retention risks early and develop mitigation strategies across the client portfolio.

⛳️ Requirements

• A minimum of 5 years as an Account Manager or Account Director in a performance or digital marketing agency.

• Proven experience managing multiple B2B client accounts concurrently, including client relationship management, account expansion, and project oversight.

• Background in managing advertising-driven accounts related to Paid Search, Paid Social, or Programmatic/DSP.

• Experience in coordinating channel specialists.

• Comprehensive understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or located in areas up to UTC+2.

• Available to work approximately 9am–5pm US Central/Mountain time.

• Preferred: experience with SEO-driven accounts.

• Preferred: experience with US or international clients.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible working environment.

• Opportunity to make a meaningful impact from day one.

• A culture that promotes curiosity, transparency, and ownership.

• Empowerment to make decisions.

• Collaboration with highly skilled channel specialists.

• Opportunities for experimentation, cross-training, and personal growth.

• Work-life balance with a focus on high performance rather than overwork.