Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of the strategy for each client account, encompassing goals, KPIs, and quarterly roadmaps.

• Facilitate regular client meetings.

• Manage client stakeholders and document subsequent actions.

• Evaluate performance based on ROAS, CPA, CAC in relation to LTV, and organic growth metrics.

• Coordinate efforts with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, including new channels, tests, and budget expansions.

• Proactively identify retention risks.

• Develop mitigation strategies across the client portfolio.

• Act as the primary strategic liaison for a portfolio of clients.

• Guide client relationships and marketing strategies.

⛳️ Requirements

• Minimum of 5 years of experience as an Account Manager or Account Director in a performance or digital marketing agency.

• Proven track record of managing multiple B2B client accounts simultaneously, including client relationship management, account growth, and project oversight.

• Experience in managing advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or any location up to UTC+2.

• Available to work approximately from 9am to 5pm US Central/Mountain time.

• Familiarity with SEO-driven accounts is a plus.

• Experience working with US or international clients is also a plus.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• Access to learning, experimentation, cross-training, and growth opportunities.

• Emphasis on work-life balance.

• Collaboration with high-caliber specialists.

• Empowerment and ownership in decision-making.