Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Take charge of the strategy for each client account, encompassing goals, KPIs, and quarterly plans.

• Conduct regular client meetings, manage stakeholders, and document subsequent actions.

• Evaluate performance based on ROAS, CPA, CAC against LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Discover and define growth opportunities, including new channels, tests, and budget increases.

• Proactively identify retention risks and develop mitigation strategies across the client portfolio.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director at a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts concurrently, focusing on client relationship management, account expansion, and project management.

• Background in managing advertising-driven accounts, including Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or any location within UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

🏝️ Benefits

• Fully remote team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Significant impact from day one.

• Culture that promotes curiosity, transparency, and ownership.

• Opportunities for learning, experimentation, cross-training, and growth.

• Emphasis on work-life balance.

• Collaboration with top-tier channel specialists.