Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Take charge of strategy for each client account, establishing goals, KPIs, and quarterly plans.

• Facilitate regular client meetings.

• Manage stakeholders and document subsequent steps.

• Evaluate performance against ROAS, CPA, CAC relative to LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and outline growth opportunities, including new channels, tests, and budget expansions.

• Proactively recognize retention risks.

• Develop mitigation strategies across the client portfolio.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director at a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts simultaneously, including relationship management, account growth, and project oversight.

• Experience in managing advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Excellent English communication skills, both written and spoken.

• Comfort in leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or anywhere up to UTC+2.

• Availability to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts is a plus.

• Familiarity with US or international clients is advantageous.

🏝️ Benefits

• Fully remote team spread across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Make a significant impact from the very first day.

• A culture that values curiosity, transparency, and ownership.

• Opportunities to collaborate with top-tier channel specialists.

• Encouragement of experimentation, cross-training, and professional growth.

• Commitment to work-life balance.

• High performance achieved without overwork.