Client Account Manager – Marketing Agency

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take ownership of the strategy for each client account, defining objectives, KPIs, and quarterly plans.

• Conduct regular meetings with clients.

• Oversee stakeholder management and document subsequent actions.

• Evaluate performance metrics against ROAS, CPA, CAC versus LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Recognize and define growth opportunities, including new channels, testing initiatives, and budget increases.

• Detect retention risks proactively.

• Develop mitigation strategies across the client portfolio.

• Manage client relationships and account strategies for a diverse range of e-commerce and B2B brands.

⛳️ Requirements

• A minimum of 5 years in an Account Manager or Account Director role at a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts simultaneously, encompassing client relationship management, account growth, and project oversight.

• Background in managing advertising-driven accounts in Paid Search, Paid Social, and Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in both written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Residing in Latin America or Africa, or within UTC+2 timezone.

• Availability to work approximately from 9am to 5pm US Central/Mountain time.

• Experience with SEO-driven accounts is a plus.

• Familiarity with US or international clients is an added advantage.

🏝️ Benefits

• A fully distributed team operating across the US, LATAM, Europe, and APAC.

• Flexible working environment.

• Opportunity to make a meaningful impact from day one.

• A culture promoting curiosity, transparency, and ownership.

• Collaboration with top-tier channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance.

• High performance achieved without overworking.