Client Account Manager

This is a fully remote position, open to applicants in Paraguay.

📋 Description

• Take charge of the strategy for each client account, including setting goals, KPIs, and developing quarterly roadmaps.

• Conduct regular meetings with clients.

• Manage stakeholders and document subsequent actions.

• Evaluate performance against business metrics such as ROAS, CPA, CAC in relation to LTV, and organic growth.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics to coordinate efforts.

• Identify and define growth opportunities, including exploring new channels, testing strategies, and expanding budgets.

• Proactively identify retention risks.

• Develop mitigation plans across the client portfolio.

• Act as the primary strategic contact for a portfolio of clients.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director in a performance or digital marketing agency.

• Proven experience managing multiple B2B client accounts simultaneously, with a focus on client relationship management, account growth, and project management.

• Familiarity with managing advertising-driven accounts that involve Paid Search, Paid Social, and Programmatic/DSP.

• Experience in coordinating channel specialists.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in both written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or in any region up to UTC+2.

• Available to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts is a plus.

• Experience with US or international clients is an advantage.

🏝️ Benefits

• Fully distributed team across the US, LATAM, Europe, and APAC.

• Flexible work environment.

• Opportunity to make a meaningful impact from day one.

• Culture that promotes curiosity, transparency, and ownership.

• Empowerment to make decisions.

• Collaboration with high-caliber specialists.

• Opportunities for experimentation, cross-training, and growth.

• Emphasis on work-life balance.

• High performance achieved without overworking.