Client Account Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take responsibility for the strategic direction of each client account, encompassing objectives, KPIs, and quarterly plans.

• Conduct regular meetings with clients.

• Oversee stakeholder management and document subsequent actions.

• Evaluate performance metrics such as ROAS, CPA, CAC compared to LTV, along with organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Recognize and define growth opportunities, including the exploration of new channels, testing, and budget increases.

• Proactively identify potential retention risks.

• Develop mitigation strategies across the client portfolio.

⛳️ Requirements

• A minimum of 5 years of experience as an Account Manager or Account Director in a performance or digital marketing agency.

• Proven experience managing multiple B2B client accounts simultaneously, focusing on client relationship management, account development, and project oversight.

• Background in managing advertising-driven accounts across Paid Search, Paid Social, and Programmatic/DSP.

• Capability to coordinate with channel specialists effectively.

• Strong understanding of attribution, KPIs, and optimization strategies.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Located in Latin America or Africa, or in any time zone up to UTC+2.

• Available to work approximately 9am–5pm US Central/Mountain time.

• Preferred experience with SEO-driven accounts.

• Preferred experience with US or international clients.

🏝️ Benefits

• A fully remote team spread across the US, LATAM, Europe, and APAC.

• A flexible working environment.

• Opportunity to make a significant impact from day one.

• A culture that values curiosity, transparency, and ownership.

• Collaboration with top-tier channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Emphasis on work-life balance while maintaining a focus on high performance, not overwork.