Client Account Manager

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Take charge of the strategy for each client account, defining goals, KPIs, and quarterly plans.

• Conduct regular meetings with clients.

• Manage relationships with stakeholders and document subsequent actions.

• Evaluate performance in relation to ROAS, CPA, CAC compared to LTV, and organic growth indicators.

• Collaborate with specialists in Paid Search, Paid Social, Programmatic/DSP, SEO, Creative, and Analytics.

• Identify and define growth opportunities, including new channels, tests, and budget increases.

• Highlight retention risks and develop mitigation strategies across the client portfolio.

• Act as the primary strategic contact for a portfolio of Finch clients.

⛳️ Requirements

• Over 5 years of experience as an Account Manager or Account Director at a marketing agency (performance or digital).

• Proven experience managing multiple B2B client accounts simultaneously, including relationship management, account development, and project coordination.

• Background in managing advertising-focused accounts across Paid Search, Paid Social, or Programmatic/DSP.

• Strong understanding of attribution, KPIs, and optimization principles.

• Proficient in written and spoken English.

• Comfortable leading strategic discussions with senior client stakeholders.

• Based in Latin America or Africa, or any location up to UTC+2.

• Ability to work approximately 9am–5pm US Central/Mountain time.

• Experience with SEO-driven accounts, US clients, or international clients is a plus.

🏝️ Benefits

• Fully remote team across the US, LATAM, Europe, and APAC.

• Flexible working conditions.

• Significant impact from the first day.

• A culture founded on curiosity, transparency, and accountability.

• Collaboration with top-tier channel specialists.

• Opportunities for experimentation, cross-training, and professional growth.

• Commitment to work-life balance with an emphasis on high performance rather than overwork.