Claims Technician

This is a fully remote position, open to applicants in Canada.

📋 Description

• Deliver technical support for the enforcement of contracts.

• Assist claims advisors in enhancing their technical expertise.

• Evaluate and approve claims settlements.

• Conduct research and act as a resource, offering solutions to conflicts and situations beyond the claims advisor’s authority.

• Review claims from independent adjusters.

• Assess claims and set guidelines for the claims settlement process.

• Provide specialized support for the resolution of medium-complexity claims and the advancement of technical skills.

• Address technically challenging issues and devise action plans following claim assessments.

⛳️ Requirements

• A college diploma in a relevant field.

• At least three years of pertinent experience.

• Alternative combinations of qualifications and experience may be taken into account.

• Proficiency in French is mandatory.

• Proactive and action-oriented.

• Comfort with ambiguity.

• Strong business insight.

• Focused on customer satisfaction.

• High decision-making quality.

• Appreciation for differences.

• Ability to learn quickly.

• Adaptability to various situations.

🏝️ Benefits

• Competitive salary along with an annual bonus.

• Four weeks of flexible vacation starting in the first year.

• Defined benefit pension plan offering predictable, stable income during retirement.

• Group insurance that includes telemedicine services.

• Reimbursement for health and wellness expenses as well as telework equipment.