Claims Representative, Auto

This is a fully remote position, open to applicants in Alabama, +23 more states.

📋 Description

• Evaluate and manage auto and general liability property damage claims.

• Handle claims processing, assess damages, issue payments, and ensure claim files are accurately documented and coded according to the policy.

• Create and sustain action plans to comply with state-mandated contract deadlines and facilitate timely and appropriate file resolutions.

• Recognize and pursue subrogation opportunities; manage and dispose of salvage.

• Communicate claim actions and processing updates with insured individuals, clients, and agents or brokers as necessary.

• Uphold professional relationships with clients.

• Conduct coverage, liability, and damage assessments on all assigned claims.

• Contribute to the organization's quality initiatives.

• Travel as needed.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's degree from an accredited institution is preferred.

• Obtain and maintain the necessary State adjusting licenses for the role.

• Familiarity with personal and commercial insurance policies and endorsements.

• Ability to review and evaluate Property Damage estimates, total loss assessments, and associated expenses to effectively negotiate both first and third-party claims.

• Knowledge of total loss processing, including State salvage forms and title requirements is preferred.

• Strong verbal and written communication skills, including presentation abilities.

• Proficient in PC applications, including Microsoft Office suite.

• Possess analytical and interpretive skills.

• Excellent organizational abilities.

• Strong interpersonal skills.

• Capability to work collaboratively in a team setting.

• Ability to meet or exceed service expectations.

• Capacity to fulfill physical, auditory/visual, and mental work environment requirements.

• Willingness to travel as necessary.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• 401k with matching contributions.

• Paid Time Off (PTO).

• Disability insurance.

• Life insurance.

• Employee assistance programs.

• Flexible spending or health savings accounts.

• Additional voluntary benefits.

• Reasonable accommodations when applicable and appropriate.