Claims Assistant – Workers Compensation

This is a fully remote position, open to applicants in Florida.

📋 Description

• Establish and input new claims into the claims management system.

• Enter and assess notes and diaries in the claims management system as directed.

• Process payments efficiently.

• Manage mail and perform filing, faxing, and photocopying tasks.

• Review, prepare, compose, and/or dispatch letters, reports, and forms.

• Respond to and initiate phone calls.

• Schedule medical appointments.

• Deliver customer service as needed.

• Complete designated activities and projects, including preparing and distributing computer-generated reports.

• Execute other assigned responsibilities.

• Assist in the organization's quality programs.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A Bachelor's degree from an accredited institution is preferred.

• Professional certification relevant to the line of business is preferred.

• A minimum of six (6) months of clerical or customer service experience, or an equivalent combination of education and experience, is required.

• Strong clear and conceptual thinking skills.

• Exceptional judgment, troubleshooting, problem-solving, analytical skills, and discretion.

• Capability to manage work-related stress.

• Ability to juggle multiple priorities simultaneously.

• Capacity to meet deadlines consistently.

• Proficient in computer keyboarding.

• Adequate hearing, vision, and communication skills.

• Must operate in a drug-free workplace.

🏝️ Benefits

• Flexible work schedule.

• Referral incentive program.

• Opportunity to thrive in an agile environment.

• Career development and promotional growth opportunities.

• Medical, dental, and vision benefits.

• 401K available from day one.

• Remote work flexibility and autonomy in daily tasks, location, and career trajectory.