Claims Assistant

This is a fully remote position, open to applicants in Texas.

📋 Description

• Manage property and casualty insurance claims and losses valued at up to $15,000.

• Assess insurance policies, claim documents, endorsements, carrier guidelines, and records to verify coverage.

• Perform investigations, collect official reports, consult police and hospital records, and evaluate physical damage or written estimates.

• Conduct interviews and maintain correspondence with claimants and witnesses.

• Estimate costs for repairs, replacements, or compensation.

• Compile findings reports and negotiate claim settlements in accordance with carrier guidelines.

• Issue settlement checks, submit regulatory documents, and manage salvage and subrogation when applicable.

• Suggest litigation involvement by the legal department when settlements cannot be reached.

• Attend litigation hearings and partake in depositions as needed.

• Adjust case reserves to reflect anticipated costs.

• Efficiently manage an expected caseload.

• Utilize technology and automation tools for effective claim processing.

• Forward claims exceeding a gross loss amount of $15,000 to leadership for approval.

• Carry out additional duties as assigned.

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• Must achieve the IIA-AIC designation within 12 to 18 months in the position.

• A valid state adjuster license is mandatory.

• A minimum of three (3) years of relevant experience or an equivalent combination of education and experience is required.

• Prior experience in managing property and casualty claims is advantageous but not mandatory.

• An empathetic approach to claims handling.

• Excellent communication, analytical, organizational, and interpersonal skills.

• Proficient in PC usage, including Microsoft Office applications.

• Strong analytical and interpretive capabilities.

• Effective negotiation skills.

• Ability to produce comprehensive, accurate, and constructive written reports.

• Capacity to collaborate within a team environment.

• Capability to meet or surpass Performance Competencies.

• Competent in managing work-related stress, multiple priorities, and deadlines.

• Proficiency in computer keyboarding and willingness to travel as necessary.

🏝️ Benefits

• Work-life balance.

• Supportive culture.

• Reasonable accommodations when applicable and appropriate.

• Equal Opportunity Employer.

• Drug-Free Workplace.