
Claims Adjuster Trainee
Posted Aug 5

Posted Aug 5
This is a fully remote position, open to applicants in Florida.
• Facilitate the onboarding process and secure necessary state licensing.
• Acquire knowledge of insurance policy provisions, coverage specifics, regulations, claims procedures, systems, property construction, damage estimation, investigation techniques, coverage assessments, subrogation, liability issues, and dispute resolution.
• Provide compassionate, customer-centered service throughout the entire claims process, including coverage assessment, investigation, evaluation, reserving, negotiation, and resolution.
• Utilize policy interpretation and coverage assessment skills to guarantee equitable and transparent claim results.
• Conduct thorough claim investigations that involve on-site inspections, recorded statements, and evidence collection.
• Employ estimating tools and systems to evaluate property damage.
• Work collaboratively with team members and stakeholders to address disputes and assist with subrogation and liability matters.
• Ensure adherence to internal quality standards and state regulations.
• Support catastrophe operations, which may include extended hours during significant events or deployment to impacted regions.
• A bachelor's degree is preferred, or at least one year of relevant work or customer service experience.
• Acquire the Florida Adjuster's license within 60 days of employment.
• Secure all other necessary state licenses within 90 days of employment.
• Excellent organizational, time management, and communication abilities.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Capability to work both independently and collaboratively in a dynamic, high-volume setting.
• Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• 401k Retirement Plan with a generous matching contribution.
• Four weeks of paid time off (PTO).
• Pet Insurance.
• A collaborative, inclusive, and growth-oriented work environment.
The Hanover Insurance Group
The Hanover Insurance Group
Charger Logistics Inc.
Globe Life
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