Claims Adjuster – Auto

This is a fully remote position, open to applicants in Canada.

📋 Description

• Evaluate mid- and higher-level general auto claims to assess the extent of damages.

• Ensure continuous adjudication of claims in line with company standards and industry best practices.

• Identify subrogation opportunities for claims and engage in settlement negotiations.

• Oversee mid-level and higher-level auto claims in both commercial and personal lines by collecting information to ascertain exposure.

• Assign reserve amounts to claims, issue payments as needed, and finalize claims within designated authority limits.

• Evaluate liability and resolve claims in accordance with assessments.

• Approve and process assigned claims, ascertain benefits owed, and manage action plans in line with the claim or client contract.

• Supervise the subrogation of claims and negotiate settlements.

• Communicate actions taken on claims with claimants and clients.

• Ensure that claim files are accurately documented and that claims coding is correct.

• Maintain professional relationships with clients.

• Travel as necessary.

• Carry out other duties as assigned.

⛳️ Requirements

• A bachelor's degree from an accredited college or university is preferred.

• Professional certification relevant to the line of business is preferred.

• Secure and uphold the required State adjusting licenses for the position.

• A minimum of four (4) years of claims management experience or a comparable combination of education and experience is required.

• Expertise in relevant insurance principles and laws pertaining to the line of business managed.

• Familiarity with recoveries, offsets, deductions, claim and disability duration, and cost containment principles as they relate to the line of business.

• Exceptional oral and written communication skills, including presentation capabilities.

• Proficiency in PC operations, including Microsoft Office Suite.

• Strong analytical and interpretive abilities.

• Excellent organizational skills.

• Outstanding interpersonal skills.

• Proficient negotiating skills.

• Capability to produce comprehensive, accurate, and constructive written reports.

• Ability to thrive in a team-oriented environment.

• Ability to meet or surpass Performance Competencies.

🏝️ Benefits

• Work-life balance.

• Reasonable accommodations provided when applicable and appropriate.