Claim Representative III – Property

This is a fully remote position, open to applicants in California.

📋 Description

• Deliver top-tier technical claim-handling across the organization.

• Investigate, assess, and negotiate claims related to Property, Collapse, Earth Movement, and damage to buildings and structures.

• Act as the technical supervisor for the team in the absence of the manager.

• Assist with regional audits.

• Provide mentorship to less experienced Claim Representatives.

• Carry out additional tasks as required or assigned by the Claim Manager or Director.

• Offer support to insured parties throughout the claims process.

• Collaborate directly with agency partners and policyholders to facilitate successful claim resolutions.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• A minimum of seven (7) years of claims experience, with at least three years managing complex claims.

• Familiarity with current claims legislation, particularly civil and tort law, along with contemporary trends in Property insurance case law and issues.

• Proficient understanding of mathematics and standard accounting practices related to gross and net income or living expense calculations.

• Excellent negotiation abilities.

• Capacity to articulate complex legal concepts and policy contract interpretations both in writing and verbally.

• Proficient in planning, organizing, and prioritizing tasks under pressure from critical deadlines.

• Competence in inspecting sites and properties, including roofs, basements, and attics; this may involve using ladders or stairs and require kneeling, crawling, and bending.

• Hold a valid California Driver License and be capable of operating a vehicle.

• Authorized to work in the United States without the need for current or future visa sponsorship.

🏝️ Benefits

• Accumulate twenty-one days of Paid Time Off in your first year.

• Up to eighty-seven percent of benefits covered by CIG for you and your family members.

• Medical, dental, and vision insurance plans.

• Comprehensive coverage for Basic Life & AD&D plans.

• Access to Employee Assistance programs.

• Leave Management support.

• Long Term Disability coverage.

• Short Term Disability options (Outside of CA).

• Family Caregiver Support through Homethrive.

• Child Care Resources via Tootris.

• Business Travel Accident Protection.

• Various voluntary benefit offerings.

• Short-term disability options (CA only).

• Voluntary Life AD&D coverage for self, spouse, and child.

• Flexible Spending options.

• Health Savings Account (HSA) availability.

• Hospital Indemnity coverage.

• Accidental Injury protection.

• Critical Illness insurance.

• ARAG Legal Services assistance.

• Norton LifeLock protection.

• Nine paid holidays plus two floating holidays.

• Recognition through the Above and Beyond Reward Program.

• Participation in the Kudos & Shout Out Points Program.

• Quarterly and Annual Above and Beyond Bonus Programs.

• Competitive salary packages.

• Spot Bonuses for exceptional performance.

• Annual Incentive/Profit-sharing program with potential payouts based on company performance.

• Discount partnerships available.

• Access to gym memberships, credit unions, travel, shopping, restaurants, theme parks, and more.

• Insurance Educational reimbursement and bonus initiatives.

• Employee Referral Bonus Program.

• Discounts on Home and Auto Insurance.

• Paid time for volunteer activities.

• Retirement savings options (401k and Roth with matching contributions).

• Health & Financial Wellness programs.

• Wellness platform featuring tools and events.

• Health Savings Account matching.

• Financial Wellness Resources available.