Chronic Care Management Assistant – Medical Hold Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure the confidentiality and precision of patient information in accordance with HIPAA regulations.

• Accurately and promptly maintain medical records, ensuring proper organization and confidentiality.

• Address inquiries from healthcare providers regarding patient records and information.

• Gather patient information from healthcare professionals and input data into EMR systems for Chronic Care Management programs.

• Assist in collecting, organizing, and reviewing comprehensive Past Medical History.

• Conduct detailed PMH reviews to identify contraindications to exercise and participation in cardiac or pulmonary rehabilitation programs in line with Carda Health protocols.

• Utilize working knowledge of cardiac and pulmonary medications to aid in medication reconciliation and recognize risks that may affect safe participation.

• Index and cross-reference files for efficient retrieval and effective record management.

• Enter patient data into the medical records system, including updates to demographics, medical history, and treatment plans.

• Provide general administrative support and assist with various tasks to ensure smooth operations within the medical office.

• Collaborate directly with Carda’s founders and clinical team to enhance and innovate the digital care delivery model.

• Facilitate communication between patients and physicians’ offices to promote safe patient care.

⛳️ Requirements

• Bachelor's degree in Clinical Exercise Physiology / Exercise Science.

• At least two years of experience in a medical office environment, ideally within cardiac and pulmonary rehabilitation.

• Proficient in medical records systems and software.

• Exceptional attention to detail and accuracy in data entry and record management.

• Familiarity with medical terminology and comprehension of medical record documentation.

• Strong organizational, problem-solving, and communication abilities.

• Knowledge of HIPAA regulations and a commitment to maintaining patient privacy and confidentiality.

• ACSM Clinical Exercise Physiologist Certification is a plus.

• AACVPR CCRP certification is a plus.

• Registered Health Information Technician (RHIT) or similar credential is a plus.

• Enthusiastic and dependable, showcasing a positive and professional demeanor.

• Adaptable and capable of working effectively in a dynamic, fast-paced environment.

• Proactive and willing to take the initiative to enhance processes and ensure the highest standards of record management.

• Strong interpersonal skills, with the ability to collaborate effectively with colleagues and healthcare providers.

🏝️ Benefits

• Remote work opportunity.

• Chance to collaborate directly with Carda’s founders and clinical team.

• Opportunity to innovate and enhance a digital care delivery model.