Chief Product Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Define and spearhead the product strategy for Allia Health Group encompassing pharmacy, telehealth, EHR, and shared patient-platform businesses.

• Establish and manage a comprehensive company-wide product discipline, which includes discovery, design, research, analytics, and talent acquisition.

• Oversee the cross-brand patient platform and provider-network EHR product end-to-end.

• Prioritize the product portfolio based on user value, evidence, outcomes, and available capacity.

• Implement ongoing interviews with customers and providers, along with prototyping, usability testing, and validated problem definition.

• Develop disciplines in design, user research, accessibility, interaction patterns, and design systems.

• Manage outcome metrics such as retention, activation, medication adherence, and Net Promoter Score (NPS).

• Establish product analytics through instrumentation, cohort and funnel analysis, and experimentation.

• Map and prototype provider workflows while overseeing the provider activation funnel.

• Formulate strategies for clinical AI features, including ambient documentation/scribing, triage, coaching, adherence, follow-up, and decision-support products.

• Define appropriate standards for human oversight, audit logging, clinician review, trust, confidence, reasoning, and overrides for AI features.

• Operate the product organization utilizing AI-assisted research synthesis, prototyping, analysis, PRD drafting, and analytics querying.

• Design the chronic-care clinical engagement layer focused on adherence, side-effect management, and dose support.

• Ensure that shared platform and EHR products are API-first and support HL7/FHIR interoperability.

• Collaborate with Compliance and Clinical teams to meet HIPAA, telehealth, FDA, and clinical-safety requirements.

• Recruit, evaluate, and mentor product managers, designers, and researchers.

• Work closely with the CTO and engineering teams to deliver core platforms, data products, and AI-enabled systems.

• Translate the company's strategy into actionable roadmaps and report outcomes to the executive team and board.

⛳️ Requirements

• Over 12 years of experience in product management.

• More than 5 years in an executive product role (CPO, SVP/VP of Product, or similar).

• Background in a digital health, health tech, regulated-SaaS, or enterprise-technology company.

• Proven history of building and scaling multi-product or platform-based ecosystems.

• Direct experience in a regulated setting, including HIPAA, telehealth, FDA, or clinical-safety environments.

• Experience with both consumer direct-to-consumer subscription products and provider- or clinical-facing products.

• Established partnerships with CTO/engineering leadership.

• Experience in creating product discovery, design, user research, and product analytics disciplines.

• Demonstrated success in shipping AI-powered product features, preferably including LLM and agentic-AI use cases.

• Proficient in retention, activation, cohort, and funnel analysis.

• Strong business and commercial insight.

• Exceptional communication skills and executive presence.

🏝️ Benefits

• Equal-opportunity employer.

• Direct access to the CEO and board.

• Opportunity to establish and shape the product function.

• Platform-level impact across pharmacy, telehealth, and EHR sectors.

• Collaboration with a technology organization that is heavily investing in AI and data infrastructure.