Chief Product Officer

This is a fully remote position, open to applicants in California.

📋 Description

• Oversee the product strategy and vision for IDIQ's subscription-based consumer offerings, which include identity theft protection, credit monitoring, credit reporting, and prepaid legal services.

• Articulate and communicate the product vision in alignment with IDIQ's mission to promote financial wellness.

• Create and implement product roadmaps with milestones that balance growth, innovation, and operational excellence.

• Establish product priorities and set quarterly objectives that align with the company's overall strategy.

• Manage pricing and packaging strategies, including tier design, offer and paywall testing, discounting practices, and price realization.

• Lead a diverse product team comprising group product managers, product owners, and designers.

• Collaborate with the CTO, who is responsible for engineering development.

• Oversee the complete product development process from ideation through launch and manage the post-launch subscription lifecycle.

• Promote data-driven product decisions through user research, analytics, and experimentation.

• Establish product operating rhythms, governance, quarterly business reviews, and executive/Board reporting.

• Maintain an understanding of customer needs through research, feedback, and direct engagement across B2C and B2B channels.

• Emphasize subscriber retention, lifetime value, and minimizing churn.

• Collaborate with sales, partnerships, customer success, technology, marketing, and legal/compliance teams.

• Cultivate relationships with executives, board members, and strategic partners.

• Keep abreast of trends in fintech, identity protection, credit intelligence, and financial wellness.

• Identify opportunities for customer-facing AI and drive product innovation.

• Evaluate the portfolio for rationalization, consolidation, or expansion and make decisions regarding building, partnering, or sunset strategies.

• Support go-to-market strategies and ensure smooth product launches across various channels and brands.

• Lead a team of full-time employees.

⛳️ Requirements

• Bachelor's degree in Computer Science, Business, or a related field, or equivalent professional experience.

• MBA is preferred.

• A minimum of 12 years of progressive product leadership experience.

• At least 5 years in a product leadership position.

• Proven experience in leading and optimizing high-performing product teams across various product lines or brands.

• Extensive background in fintech, financial services, or closely related regulated industries such as security, identity management, or SaaS.

• Strong expertise in B2C product development.

• Experience in building products within a B2B2C or partner-distributed model.

• Excellence in making data-driven decisions.

• Proficient in translating complex data into actionable insights.

• Capability to innovate within legacy platform constraints and resource-limited environments.

• Outstanding communication and stakeholder management abilities.

• Strong grasp of regulatory compliance, data security, and privacy requirements relevant to consumer credit and identity data.

• Experience in leading product strategy and innovation in competitive, fast-paced markets.

• Proven track record of portfolio rationalization and product lifecycle optimization.

• Experience navigating multiple product/market cycles or transitioning from growth to scale.

• Background in AI, including delivering customer-facing AI and understanding data foundation requirements.

• Familiarity with subscription-based business models, acquisition funnels, retention strategies, and unit economics.

• Experience in preparing product organizations for operational scalability and efficiency.

• Ability to plan, organize, schedule, and budget effectively.

• High level of independence and the ability to pursue priorities autonomously.

• Must handle sensitive consumer information with confidentiality and adhere to privacy and data protection regulations.

• Regular and predictable attendance is required.

🏝️ Benefits

• Medical coverage: 100% of base benefits for employees and 50% for dependents.

• Dental coverage: 50% of base benefits for employees and dependents.

• Vision coverage: 50% of base benefits for employees and dependents.

• $25,000 company-paid life insurance.

• Short-term disability.

• Long-term disability.

• 11 paid holidays.

• Unlimited Discretionary Time Off (DTO).

• Paid time off.

• 401k program with employer match.

• Annual discretionary bonus.

• Remote work with occasional travel to Temecula, CA, as needed.