Chief Operating Officer

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Execute and monitor the strategic priorities, goals, milestones, and progress metrics for S&PAA.

• Assess risks, dependencies, competing priorities, and necessary resolutions.

• Promote decision-making across departments and clarify roles, responsibilities, and authority for decisions.

• Act as a strategic advisor to the CEO and represent the CEO in delegated situations.

• Direct high-priority strategic projects and organization-wide initiatives.

• Conduct research, benchmarking, environmental scanning, and analysis to uncover growth opportunities.

• Oversee the clinical quality framework across S&PAA programs.

• Develop clinical consultation, escalation, and risk management practices.

• Serve as the intermediary between the CEO and the Board of Directors.

• Prepare the CEO for interactions with donors, partners, researchers, advocates, policymakers, and other stakeholders.

• Coordinate the implementation of significant external partnerships and commitments.

• Manage sensitive organizational and executive matters with discretion and sound judgment.

• Report directly to the CEO and collaborate closely with organizational leadership, staff, the Board, and external stakeholders.

⛳️ Requirements

• An advanced degree in business administration, nonprofit management, public administration, communications, public health, social sciences, or a related field.

• Over 10 years of progressively responsible experience in a nonprofit, mission-driven, healthcare, mental health, advocacy, or similarly complex organization.

• Direct experience with schizophrenia spectrum disorders, psychosis, early psychosis, or serious mental illness recovery.

• Proven ability to carry complex, cross-functional work from concept to implementation and program evaluation, with measurable outcomes and accountability.

• Experience collaborating with a nonprofit Board of Directors.

• Proficiency in translating business, clinical, and scientific information for diverse audiences and applying evidence in program and partnership decisions.

• Exceptional written, verbal, facilitation, and stakeholder management skills.

• Capability to influence and foster alignment amidst ambiguity and change.

• Strong expertise with collaboration and project management tools.

• Behavioral health clinical experience, particularly in supporting individuals with serious mental illness and first-episode psychosis, is preferred.

• Independent clinical licensure or advanced clinical credentials preferred, including LCSW, LCPC, LMFT, PsyD, PhD, PMHNP, Psychiatric CNS, or MD.

• Experience in a small or rapidly growing organization is preferred.

• Lived or family experience with psychosis or serious mental illness is preferred.

🏝️ Benefits

• Support for continuing education and license renewal.

• Reasonable accommodations and assistive technology support.

• Remote work arrangement.

• Occasional travel for Board meetings, organizational meetings, conferences, and retreats.