Chief of Staff – Strategy & Operations

This is a fully remote position, open to applicants in Cyprus.

📋 Description

• Act as the primary support for the CEO in business matters

• Transform company priorities into actionable plans with designated owners and deadlines

• Monitor company objectives, actions, owners, deadlines, and follow-up tasks

• Oversee essential commercial and operational metrics, including margins, volumes, client portfolios, pipelines, and cost structures

• Question data and offer insights to the CEO instead of just reporting

• Create and manage a live leadership board for projects and commitments across all departments

• Set up weekly and monthly operational rhythms and leadership meetings concentrating on decision-making and follow-through

• Revamp processes throughout commercial flow, quoting, client transitions, and escalations involving Sales, AM/CSM, Carrier Operations, Finance, Legal, and Technology

• Lead cross-functional projects from inception to completion and assess their impact

• Assist with organizational tasks, such as function design, key recruitment, and onboarding

• Develop presentation decks for the CEO, one-pagers, partner and investor materials, and preparation for negotiations

⛳️ Requirements

• Proven project and program management skills, with the ability to drive multiple parallel tracks to completion

• Strong analytical skills; proficient in business intelligence tools and spreadsheets

• Capability to interpret a P&L statement and grasp the underlying logic

• Ability to influence team members and leadership without formal authority

• Clear, structured communication skills, both written and verbal

• Self-motivated and proactive

• Business-fluent English

• Proficiency in Russian for internal communications is a plus

• Background in Telecom or A2P messaging is a significant advantage

• Profiles from corporate, consulting, PMO, or Chief of Staff roles in other industries are welcome, particularly those with strong analytical and independent skills

• Practical experience with automation tools such as HubSpot, Notion, Power BI, and Superset

• Daily utilization of AI as a working tool and ability to create agents for reporting, follow-ups, data preparation, and routine coordination

🏝️ Benefits

• Flexible remote work arrangement

• Global position

• Direct collaboration with the CEO

• Access to partner and investor materials

• Opportunity to engage with AI, automation, business intelligence, and cross-departmental company operations