Chief of Staff, Office of the CTO

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Collaborate with the CTO and Co-Founder in Engineering, Security, and Product to align, guide, and assess pivotal initiatives.

• Connect strategy and execution among cross-functional technical teams.

• Lead operational cadence and oversee crucial deliverables for the board and investors.

• Manage essential strategic projects within the CTO’s portfolio.

• Oversee programs aligned with corporate objectives, including key metric reporting and insights.

• Handle the collection and reporting of key objectives to foster alignment and transparency.

• Facilitate weekly, monthly, quarterly, semiannual, and annual corporate communication rhythms.

• Prepare agendas and materials for meetings with senior leadership.

• Establish and manage the CTO’s schedule for customer and partner calls, including follow-up on action items.

• Organize, communicate, and manage program flow related to mergers and acquisitions.

• Support CTO outreach through roundtables and skip-level one-on-ones.

• Coordinate with program management across the organization on cross-functional goals.

• Represent the CTO in communications with senior leadership, board members, customers, and external stakeholders.

• Hold team members accountable for their required deliverables.

⛳️ Requirements

• Proven experience working alongside a C-level executive or founder to drive initiatives.

• Capability to evaluate an unfamiliar environment and formulate plans to enhance operational rigor, communication, and cross-functional accountability.

• Outstanding operational, organizational, and communication skills.

• Proficiency in creating and delivering executive-level presentations.

• Expertise in diligent follow-up and communication with senior stakeholders, both internally and externally.

• History of coordinating multiple cross-departmental efforts that resulted in significant business outcomes.

• Ability to manage scope, risk, and uncertainty effectively.

• Proven track record in streamlining operational processes for consistency and efficiency.

• Proactive mindset towards identifying potential challenges and resolving issues.

• Capacity to excel in a fast-paced, rapidly expanding SaaS environment.

• Fluent in spoken and written English.

• Must reside in and possess authorization to work in Mexico.

🏝️ Benefits

• Remote-first work setup within Mexico.

• Chance to collaborate with teams across more than 15 countries.

• Opportunities for professional growth and knowledge sharing.

• Supportive and collaborative work culture.

• Commitment to equal opportunity employment.