Chief of Staff, CRO

This is a fully remote position, open to applicants in Washington.

📋 Description

• Collaborate with the EVP of the CRO organization to establish, manage, and advance organizational priorities.

• Build strategic and collaborative relationships within the team and with functional partners.

• Work alongside the EVP’s EA to prioritize and enhance calendar activities, thereby extending the EVP's bandwidth.

• Ensure the EVP is thoroughly briefed for both internal and external engagements.

• Propel business strategy by architecting and updating the V2MOM and overseeing progress.

• Manage EVP priorities and coordinate with leadership and business partners on significant initiatives.

• Assist in escalation, delegation, and resolution of issues.

• Communicate with urgency, discretion, and transparency to keep stakeholders informed and aligned.

• Create an operational rhythm for the Office of the EVP.

• Develop and implement processes that enhance EVP productivity and impact.

• Serve as a thought partner and advisor to executives as they prepare for review and planning meetings.

• Oversee customer engagement and participation in industry and Salesforce events.

• Represent the EVP in both internal and external meetings.

• Lead the Office of the EVP, which includes operations, events, and organization-specific initiatives.

• Own and manage the budget effectively.

• Coordinate the flow of information to accelerate business operations and enhance the EVP's impact.

• Delegate or take on daily responsibilities for projects and tasks, ensuring proper follow-up and execution.

⛳️ Requirements

• A minimum of 5+ years of relevant administrative experience, preferably from a global software or technology organization.

• Exceptional attention to detail, organization, and process management.

• Demonstrated collaboration and diplomacy across matrixed teams.

• Experience in setting up and managing virtual meetings and tools such as GoToMeeting, GoToWebinar, Google Hangouts, and conference calls.

• Strong relationship management abilities.

• Proficiency in Excel, PowerPoint, email, and calendar management.

• Experience with Gmail and Google Calendar is an added advantage.

• Intermediate-complexity project coordination experience is required.

• Ability to operate at both strategic and tactical levels.

• Strong oral and written communication skills.

• Experience engaging with senior leaders and external partners.

• Previous experience collaborating with senior management in a fast-paced, innovative setting.

• High technical proficiency with MS Word, Excel, PowerPoint, Gmail, and Google Calendar.

• Familiarity with Salesforce, whether through internal experience or application, is a plus.

• A BA/BS degree or a suitable combination of education, training, and experience will be considered.

• Strong executive presence and a pronounced sense of urgency.

• Ability to execute and delegate effectively.

• Capability to build relationships with senior executives and lead through influence.

• Sound judgment, maturity, discretion, and confidentiality.

• High tolerance for ambiguity, complexity, and shifting priorities.

• Understanding of or interest in the CRO organization.

🏝️ Benefits

• Time off programs.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Mental health support.

• Paid parental leave.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employee stock purchasing program.

• Incentive compensation, where applicable.

• Equity options, where applicable.

• Reasonable accommodations during the application or recruiting process.