Chief Information Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Report directly to the Chief Operating Officer and participate as a member of the President’s Cabinet.

• Develop Joyce University’s internal technology organization by transitioning from its managed services partner.

• Create a multi-year technology, data, and AI strategy aligned with the strategic plan.

• Establish clear success metrics and communicate them to the President and Cabinet.

• Provide leadership with reliable and timely information.

• Construct student-success analytics utilizing LMS, SIS, and CRM data to promote proactive coaching and completion.

• Collaborate with academic and administrative leaders to optimize processes and enhance the student experience from recruitment through graduation.

• Develop AI systems, agents, and automated workflows to support students and staff at scale.

• Set standards for the responsible, ethical, and secure use of AI.

• Ensure a secure, reliable, and integrated technology environment delivered by internal teams or partners.

• Oversee cybersecurity, business continuity, and compliance with regulatory, accreditation, and privacy obligations.

• Establish standards and accountability for technology partners.

• Design the structure, key roles, and sourcing model for the internal technology organization.

• Cultivate leaders who will manage the internal technology organization.

• Advise the President, Cabinet, and Board on technology investments, data, AI, and institutional risk.

• Maintain uninterrupted service during the transition to internal capabilities.

⛳️ Requirements

• A Bachelor’s degree in information technology, computer science, information systems, business, or a related field is required.

• A minimum of ten years in progressively responsible technology leadership, including significant executive-level experience.

• Proven success in leading technology organizations within a complex, highly regulated, mission-driven environment.

• Demonstrated results in using technology to foster growth, enhance student or customer experience, or improve outcomes, rather than focusing solely on cost or efficiency.

• Experience in building or significantly scaling a technology infrastructure within an organization.

• Proven experience leading a transition from an outsourced or managed-service model to internal capabilities.

• A strong track record in developing and executing strategies that enhance performance through technology, data, analytics, and AI.

• Experience guiding academic or clinical leaders through technology-driven transformations.

• Executive presence and communication skills to effectively advise a President, Cabinet, and Board with credibility.

• Ability to influence executive decision-making, foster collaborative partnerships, and drive organizational change.

• Hands-on leadership in AI implementation, including the design and deployment of AI-enabled systems, agents, and automated workflows at an institutional scale.

• Preferred: A master’s or other advanced degree in a relevant discipline.

• Preferred: Experience in higher education, educational technology, healthcare, or other complex service organizations.

• Preferred: Familiarity with higher education platforms such as Salesforce, student information systems, and learning management systems.

• Preferred: Experience in leading technology-oriented organizations through significant growth and transformation.

• Submit a resume and cover letter.

• Finalists must provide official transcripts.

• Offer contingent upon successful background and reference checks.

🏝️ Benefits

• A generous self-directed PTO policy.

• Paid holidays.

• 401(k) with employer match.

• Comprehensive medical, dental, and vision insurance.

• Fully paid short-term and long-term disability coverage.

• Opportunities for professional development.

• Excellent continuing education assistance.

• A supportive, collaborative team environment where your voice is valued.