Chief Growth Officer, Chief Partnerships Officer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement SBNC's growth and marketing strategy across both institutional and direct-to-student channels.

• Identify key markets, segments, and distribution opportunities.

• Meet targets related to Navvy screener adoption, partnerships, and revenue generation.

• Present performance reports to the executive team, funders, and board members.

• Oversee and enhance the go-to-market strategy, including segmentation, positioning, packaging, pricing, pilot design, sales processes, and testing methodologies.

• Establish and manage the growth function, encompassing roles, systems, processes, staff development, and future recruitment.

• Develop and maintain a nationwide pipeline of campus, state, system, and institutional partners.

• Guide partnership development and sales from initial outreach through negotiation, closing, and implementation.

• Manage high-stakes relationships at the system and state levels, along with overseeing partnerships.

• Leverage HubSpot CRM data and forecasting to enhance pipeline visibility and inform decision-making.

• Increase earned revenue alongside philanthropic contributions while ensuring equitable access for students.

• Oversee the earned-revenue profit and loss statement and establish annual and multi-year targets in collaboration with the COO.

• Create a scalable partner-success model and facilitate successful partner launches.

• Manage renewal and expansion strategies and objectives.

• Collaborate with the Chief Product Officer to ensure effective delivery of Navvy and influence product development.

• Foster a community of practice among institutional partners and convert field insights into replicable practices.

• Monitor partner satisfaction and account status.

• Lead demand generation efforts, enhance brand awareness, and drive growth marketing initiatives.

• Strengthen SBNC's brand and positioning with institutional buyers through case studies, conferences, thought leadership, and sales enablement.

• Develop a direct-to-student outreach strategy encompassing creator, social, search, and referral channels.

• Establish non-campus distribution partnerships with nonprofits, food banks, and workforce development programs.

• Conduct structured channel testing with defined hypotheses, thresholds, and stop criteria.

• Monitor completed screenings, cost per completed screening, and subsequent benefit applications.

⛳️ Requirements

• Strong commitment to SBNC's mission to connect postsecondary students with essential resources.

• Engage students as co-designers and prioritize those encountering the most significant barriers.

• Demonstrated resourcefulness, urgency, quality, and follow-through.

• Dedication to Design for Scale principles.

• Ability to manage multiple responsibilities and take ownership of outcomes.

• Startup mentality with a commitment to collaborative learning.

• Functional or executive-level leadership experience with a minimum of 7 years in management roles.

• Extensive experience in leading growth initiatives, partnerships, business development, sales, or related functions.

• Willingness and capability to perform at an individual-contributor level.

• Proven track record of generating at least $500K in annual recurring revenue from complex institutional clients.

• Experience in spearheading new business development and partner success/expansion, including renewals and upsells.

• Expertise in developing and executing go-to-market strategies, including market research, positioning, pricing, pipeline development, and adoption testing.

• Experience in collaborating with or overseeing marketing to drive pipeline or adoption.

• Proficiency in building systems, processes, or teams from scratch in early-stage or resource-constrained environments.

• Excellent relationship-building and communication skills.

• Ability to navigate complex organizations and influence senior decision-makers.

• Strategic and analytical mindset.

• Familiarity with using performance data, experimentation, and CRM tools such as HubSpot or Salesforce.

• Candidates must reside in and have authorization to work in one of the 50 U.S. states or the District of Columbia.

• SBNC does not provide visa sponsorship.

🏝️ Benefits

• Target performance bonus of 10%.

• Medical insurance covering 100% of employee-only costs, with 50% coverage for dependents.

• Flexible PTO after a 90-day introductory period.

• 12 weeks of paid parental leave.

• 11 federally recognized holidays.

• Paid organization-wide office closures: 1 week in March, 1 week in July, 1 week in November, and 2 weeks at year-end.

• Starter 401(k) retirement plan.

• Stipend for home office setup.

• Fully remote work arrangement.