Chief Growth Officer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Assume overall accountability for the business strategy and performance related to new ventures, encompassing sales, marketing, strategic partnerships, and market entry development.

• Substantially enhance the value, volume, and quality of new business acquisitions.

• Become a member of Swanky's Executive Board and report directly to the CEO.

• Collaborate closely with the Chair, investors, and the broader leadership team.

• Take ownership of new business outcomes, client acquisition, and growth prospects within existing accounts.

• Personally lead and finalize strategically significant, complex, high-value enterprise engagements.

• Enhance prospecting, qualification, proposal development, and conversion rates.

• Establish a consistent and reliable pipeline through accurate forecasting, commercial reporting, and performance management.

• Ensure that growth translates into strong pricing, profitability, client quality, and long-term value creation.

• Design and implement a go-to-market strategy that spans sales, marketing, partnerships, and revenue operations.

• Build, recruit, mentor, and motivate an outstanding commercial team.

• Direct multidisciplinary pitch teams to present compelling proposals and secure major engagements.

• Introduce methodologies, capabilities, and best practices to enhance commercial effectiveness.

• Create scalable systems, processes, and operational rhythms.

• Oversee marketing strategy, including brand development, demand generation, and thought leadership initiatives.

• Enhance Swanky's positioning within the Shopify ecosystem and the enterprise commerce sector.

• Foster strategic relationships with Shopify, technology partners, industry leaders, and potential clients.

• Increase opportunities sourced through partners and diversify the business pipeline.

• Identify new market opportunities, propositions, and channels for growth.

• Contribute to the overall strategy and leadership of Swanky.

• Work in collaboration with operational and delivery leadership to ensure profitable client relationships.

• Assist in the integration of potential acquisitions and the development of new service offerings.

• Build a commercial organization that aligns with Swanky's aspirations during and beyond the current investment phase.

⛳️ Requirements

• Exceptional commercial track record.

• Personally secured significant, complex client contracts.

• Built or led teams that consistently exceed performance expectations.

• Demonstrated leadership capabilities.

• Ability to attract top-tier commercial talent and foster a winning culture.

• Experience in driving transformational growth and substantial commercial expansion.

• Strategic and operational expertise.

• Capability to translate ambitious growth strategies into actionable plans and measurable outcomes.

• In-depth knowledge of consultative selling practices.

• Experience in selling complex technology, consulting, or professional services offerings.

• Entrepreneurial spirit and sense of ownership.

• Executive presence and sound decision-making skills.

• Strong communication and confident negotiation abilities.

• Comfortable engaging with senior clients, colleagues, and Board members.

• Experience in the Shopify, Adobe, Salesforce, commerce, CX, or digital transformation ecosystems is particularly advantageous.

• Relevant experience in scaling a technology services firm, consultancy, or digital agency.

• Previous private equity experience is a plus, though not mandatory.

🏝️ Benefits

• Opportunity to join the Executive Board.

• Support from a well-established private equity investor.

• Significant ownership and the chance to create a meaningful impact.

• Opportunity to influence the future direction of a successful, ambitious, and rapidly growing business.