Charge Posting Supervisor

This is a fully remote position, open to applicants in Arizona, +6 more states.

📋 Description

• Accurately input all clinical charges into the practice management system.

• Support a multi-specialty setting with a primary emphasis on Workers' Compensation.

• Oversee the daily operations of the Workers' Compensation charge entry team.

• Ensure precise and prompt posting of Workers' Compensation charges in accordance with payer requirements and internal service level agreements (SLAs).

• Monitor work queues, productivity, and aging for the timely resolution of assigned tasks.

• Review quality audits and mentor staff to enhance accuracy and minimize rework.

• Act as the main escalation point for intricate Workers' Compensation billing or charge entry concerns.

• Collaborate with coding, billing, denial management, clinic operations, and other revenue cycle teams.

• Serve as a liaison between clinic personnel and the Charge Entry team regarding charge holds and documentation issues.

• Ensure adherence to state-specific Workers' Compensation billing regulations, payer requirements, and organizational policies.

• Train, onboard, and assist new Workers' Compensation charge entry staff.

• Identify trends in errors, denials, charge holds, and workflow delays, and recommend process enhancements.

• Develop, maintain, and distribute operational reports on productivity, quality, backlog, charge holds, turnaround times, and key performance indicators (KPIs).

• Analyze reporting data to pinpoint workflow enhancements and operational efficiencies.

• Provide revenue cycle coverage as needed.

• Execute other assigned tasks.

⛳️ Requirements

• 3-5+ years of experience in medical billing or charge entry.

• Strong understanding of California Workers' Compensation billing rules and requirements.

• Previous experience in a lead, senior, or supervisory role is preferred.

• Familiarity with EHR/PM systems (e.g., IMS, ECW, Prognosis, or similar).

• Strong attention to detail and comprehension of CPT/ICD coding fundamentals.

• Excellent communication and problem-solving abilities.

• Capability to prioritize tasks in a fast-paced, high-volume environment.

• Must reside in one of the following states: Arizona, California, New Mexico, Nevada, Oregon, Texas, or Washington.

• Availability for Monday-Friday, 8am-5pm.

• Commitment to 40 hours per week.

🏝️ Benefits

• Outstanding work/life balance.

• Comprehensive Medical, Dental, Vision, and Prescription benefits (PPO & HMO).

• 401(K) Plan with Employer Matching.

• License & Tuition Reimbursements.

• Paid Time Off.

• Holiday Pay & Floating Holiday.

• Employee Perks and Discount Programs.

• Supportive environment designed to help you grow and succeed.

• Opportunity for remote work.