Charge Entry Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise daily charge entry activities, ensuring accuracy, efficiency, and prompt claim submissions.

• Develop and guide Client Bill Associates through coaching, training, and performance evaluations.

• Monitor workloads, work queues, and SLA performance to maintain equilibrium and meet deadlines.

• Guarantee precise and timely client invoicing in alignment with contracts, policies, and quality standards.

• Review and resolve intricate or escalated billing challenges, ensuring effective client communication.

• Collaborate with Accounting, Implementation, and Client Success teams to address issues and enhance processes.

• Foster strong client relationships through calls, escalations, and consistent service delivery.

• Oversee the usage of the client portal, ensuring proficiency among both team members and clients.

• Analyze trends, risks, and performance metrics; prepare reports and suggest process enhancements.

• Assist in the onboarding of new clients and ensure seamless billing integration.

• Provide overall guidance, coordination, and assessment of departmental staff.

⛳️ Requirements

• Required management experience in a healthcare billing or revenue cycle environment.

• High school diploma or equivalent is necessary.

• Exceptional judgment, negotiation, and decision-making abilities.

• Strong ethics and a high degree of personal and professional integrity.

• Capability to communicate effectively with all organizational levels.

• Outstanding written communication and organizational skills.

• Excellent verbal communication and interpersonal abilities.

• Ability to identify problems, gather data, establish facts, and draw accurate conclusions.

• Experience in analyzing necessary claim filing components and understanding trends.

• Strong analytical skills and capacity to work in a strategic role with the executive team.

• Proficiency in managing daily employee interactions and workflow.

• Legal eligibility to work in the United States.

🏝️ Benefits

• Opportunities for professional growth.

• Comprehensive wellness programs.

• Community involvement initiatives.

• Chance to take ownership of your work.

• Opportunities to contribute innovative ideas.

• Learn from seasoned colleagues.