Channel Solutions Engineer

This is a fully remote position, open to applicants in California.

📋 Description

• Manage technical relationships with two to three global channel partners.

• Set priorities and enhance the ability of channel partner teams to sell and deliver PlayerZero.

• Conduct technical discovery sessions, live demonstrations utilizing client code, design proof-of-concepts, and handle objections.

• Assist partners in evaluating client environments and integrating PlayerZero into their solutions and delivery models.

• Establish standards, create assessments, and certify engineers via a channel partner certification program.

• Develop reference architectures, demonstration environments, playbooks, and reusable delivery patterns.

• Lead technical initiatives during initial engagements, gradually transitioning ownership to channel partner teams.

• Review solution designs and delivery strategies.

• Address intricate technical escalations and transform engagement lessons into reusable guidance.

• Monitor technical readiness, certifications, partner-led successes, and go-live initiatives.

• Relay channel partner and client feedback to Product, Field Engineering, and Marketing.

⛳️ Requirements

• Proven experience as a sales engineer, solutions architect, or channel partner solutions architect.

• Ideally, experience in developer tools, DevOps, observability, security, or cloud infrastructure.

• Strong foundational knowledge in cloud technologies, application architecture, data flow, CI/CD, APIs, and security.

• Experience working within or alongside a global consultancy, systems integrator, or business process outsourcing firm.

• Understanding of how service-oriented businesses sell, staff, and execute engagements.

• A history of fostering the development of technical professionals through coaching, practice development, or technical enablement programs.

• Capability to deliver live technical demonstrations and troubleshoot in real-time.

• Ability to link technical capabilities to client outcomes and the business value of channel partners.

• Excellent organizational skills and the ability to follow through across globally distributed teams and time zones.

🏝️ Benefits

• Equity participation.

• Commission.

• Comprehensive benefits package (specific benefits not detailed).