Change Management Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Develop and uphold configuration management policies, procedures, and Configuration Management Plans that align with government and industry standards using tools in the AWS environment.

• Create configuration identification schemes and establish naming conventions for Configuration Items.

• Support configuration item audits, reviews, and verification processes.

• Oversee functional, allocated, and product baselines throughout the system development lifecycle.

• Collaborate with the release team on planning, deployment activities, and government customer oversight reviews.

• Ensure the integration of configuration management with SAFe/Agile methodologies in scaled environments.

• Assist with release modifications, emphasizing the CI/CD pipeline aspect.

• Work alongside cross-functional teams to evaluate the impacts of changes and formulate mitigation plans, representing the DevSecOps team.

• Guarantee adherence to change management policies and procedures.

• Monitor and report on the status of changes, identifying risks and issues proactively.

• Facilitate change approval processes while ensuring that changes are properly documented and communicated.

• Provide direction and support to team members regarding change management best practices.

• Act as a liaison between change management and the DevSecOps team.

⛳️ Requirements

• Over 6 years of overall IT experience.

• A minimum of 2 years in configuration management for pipeline deployments utilizing tools such as GitLab.

• A Bachelor’s degree (BA/BS) or equivalent professional experience.

• Secret Clearance is required.

• Strong understanding of change management methodologies and tools.

• Experience with software pipelines and SaaS applications.

• Outstanding collaboration and communication skills within a team setting.

• Capability to thrive in a fast-paced Agile environment.

• Demonstrated experience in managing complex changes within extensive software programs.

• Comprehensive knowledge of system implementation, operations, and security hardening.

• Ability to perform thorough root-cause analysis and apply preventative design standards.

• Certifications in change management (e.g., Prosci ADKAR, ITIL) are advantageous.

🏝️ Benefits

• Flexible time-off policy.

• Extensive learning resources.

• Healthcare benefits.

• Wellness programs.

• Financial benefits.

• Retirement plans.

• Support for family-related needs.

• Opportunities for continuing education.

• Additional time-off benefits.

• Competitive salary package.

• Opportunities for learning and professional development.