Change Management Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the creation and implementation of change management strategies, plans, and initiatives aimed at organizational transformation.

• Collaborate with executive sponsors, project teams, and stakeholders to foster alignment and ensure the success of change initiatives.

• Perform stakeholder assessments, change impact evaluations, organizational readiness analyses, and adoption planning.

• Formulate communication, engagement, and business readiness strategies.

• Identify change-related risks, opportunities, and mitigation tactics in conjunction with leadership teams.

• Create and present change management materials, workshops, and stakeholder engagement activities.

• Track metrics related to adoption, readiness, and benefits realization.

• Assist in business process enhancements and transformation initiatives through ongoing analysis and improvement.

• Lead workshops, focus groups, training sessions, and meetings with stakeholders.

• Work in partnership with communications, training, project management, and business teams.

• Develop and uphold stakeholder management plans, communication strategies, and change roadmaps.

• Aid in user acceptance testing, operational readiness, and transition activities.

• Oversee several change initiatives while ensuring alignment with project timelines and business priorities.

• Prepare reports for executives, dashboards, and updates on change performance.

• Encourage knowledge sharing, capture lessons learned, and promote continuous improvement across programs and projects.

⛳️ Requirements

• Bachelor's degree in Business, Organizational Development, Human Resources, Communications, Psychology, Project Management, or a related field.

• More than 7 years of experience in organizational change management, business transformation, program management, or related fields.

• Proven track record in supporting large-scale transformations, technology implementations, or business process improvement initiatives.

• Strong understanding of change management methodologies such as Prosci, ADKAR, Kotter, or similar frameworks.

• Experience in conducting stakeholder analyses, change impact assessments, readiness evaluations, and adoption planning.

• Excellent facilitation, communication, presentation, and stakeholder management abilities.

• Experience in developing executive communications, training resources, and engagement strategies.

• Demonstrated capacity to influence stakeholders across all organizational levels.

• Strong analytical, problem-solving, and organizational capabilities.

• Ability to juggle multiple priorities in a dynamic, client-facing environment.

• Prosci Change Management Certification, PMP, or equivalent certification is preferred.

• Responsibilities related to SOX controls may be applicable to this role as necessary.

🏝️ Benefits

• Flexible working environment that values work-life balance.

• Opportunity to create a positive impact in both work and personal life.

• Commitment to an equal opportunity and inclusive workplace.

• Confidential handling of information in accordance with EEO guidelines.