Change Management Lead

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Develop and uphold Configuration Management (CM) policies, procedures, and Configuration Management Plans (CMPs) that align with government and industry regulations using tools within the AWS ecosystem.

• Establish configuration identification schemes and naming conventions for Configuration Items (CIs).

• Organize CI audits, reviews, and verification processes.

• Oversee functional, allocated, and product baselines throughout the system development lifecycle.

• Collaborate with management on release planning, deployment processes, and government customer oversight reviews.

• Ensure the integration of CM with SAFe/Agile methodologies in scaled environments.

• Direct and manage all facets of program changes, including the CI/CD pipeline and SaaS applications.

• Create and execute change management strategies to facilitate smooth transitions and minimize disruptions to operations.

• Work with cross-functional teams to evaluate the impact of changes and formulate mitigation plans.

• Guarantee adherence to change management policies and procedures.

• Track and report on the status of changes, identifying potential risks and issues early on.

• Streamline change approval processes to ensure that all changes are documented and communicated efficiently.

• Offer guidance and support to team members regarding change management best practices.

• Conduct post-implementation reviews to assess the effectiveness of changes and extract lessons learned.

⛳️ Requirements

• Over 7 years of overall IT experience.

• A minimum of 4 years in configuration management for complex technical systems, including the management of configuration baselines and change control.

• A University Degree (BA/BS) or equivalent experience.

• Valid Secret Clearance.

• Certifications in change management (e.g., Prosci ADKAR, ITIL).

• Solid understanding of change management methodologies and tools.

• Experience with software pipelines and SaaS applications.

• Exceptional leadership and communication capabilities.

• Ability to thrive in a fast-paced, Agile environment.

• Proven track record in managing complex changes within large software programs.

• In-depth knowledge of system implementation, operations, and security hardening.

• Competence in conducting thorough root-cause analysis and applying preventative design standards.

• Willingness to travel up to 10%.

🏝️ Benefits

• Flexible time off benefit.

• Extensive learning resources.

• Healthcare benefits.

• Wellness benefits.

• Financial benefits.

• Retirement benefits.

• Family support benefits.

• Continuing education benefits.

• Additional time off benefits.

• Competitive compensation.