Centralized Intake Associate

This is a fully remote position, open to applicants in Texas.

📋 Description

• Assess incoming emails to extract and compile essential claim information.

• Enter claim data into the claims management system in accordance with company protocols.

• Confirm the completeness and correctness of submitted documents.

• Allocate claims using the “All Clients List” and specialized spreadsheets.

• Identify the correct client, apply specific instructions, and establish claim-specific coding requirements, such as office codes.

• Collaborate with relevant stakeholders to collect claim information and guarantee precise setup.

• Adhere to client-specific setup instructions and ensure all necessary data is accurately recorded.

• Validate client information in CTABS and ensure acknowledgments are dispatched to the appropriate parties.

• Take minutes during meetings as needed to maintain accurate records and facilitate follow-up.

• Carry out additional tasks as assigned.

⛳️ Requirements

• A High School Diploma or GED is mandatory.

• A minimum of two (2) years of relevant experience or an equivalent mix of education and experience is required.

• Excellent oral and written communication skills.

• Proficient in using PCs, including Microsoft Office applications.

• Strong analytical and interpretive abilities.

• Good organizational capabilities.

• Ability to produce comprehensive, accurate, and constructive written reports.

• Capacity to work effectively in a team setting.

• Ability to meet or surpass Performance Competencies.

• Skilled at managing multiple priorities simultaneously while adhering to deadlines.

🏝️ Benefits

• Work-life balance.

• Opportunities for career advancement.

• Supportive workplace culture.

• Reasonable accommodations when applicable and appropriate.

• Equal Opportunity Employer.

• Drug-Free Workplace.