Category Vendor Manager – Europe, LATAM

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Establish and nurture robust relationships with third-party vendors engaged in clinical trial operations.

• Execute and uphold Worldwide’s vendor governance strategy, ensuring compliance, efficiency, and performance outcomes are monitored.

• Assess and analyze vendor performance utilizing scorecards, surveys, KPIs, and various performance management tools.

• Collaborate with study teams to address vendor performance challenges and facilitate successful study execution.

• Oversee vendor-related quality incidents, including the execution and follow-up of CAPA plans.

• Generate and present reports on vendor performance trends, risks, and opportunities for improvement across essential service categories.

• Propel continuous improvement initiatives with key and critical vendors to elevate quality, collaboration, and operational excellence.

• Supervise outsourced service risks and manage the implementation of vendor risk mitigation plans.

• Act as a representative for the Vendor Management function during sponsor qualification audits and assist in vendor assessment and qualification processes.

⛳️ Requirements

• BA/BS degree in Business Administration or a related field, or a comparable combination of education and experience.

• At least 3 years of experience in vendor management; experience in the pharmaceutical or CRO sector is preferred.

• Proficient in English.

• Background in managing vendor performance programs, KPIs, scorecards, and improvement initiatives.

• Strong relationship management capabilities, with the ability to engage effectively at both operational and executive levels.

• Exceptional written and verbal communication skills, with the ability to collaborate across global teams.

• Familiarity with TrackWise, Salesforce, Sciforma, or similar systems is a plus.

• Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

• Excellent organizational skills, capable of juggling multiple priorities, working accurately under pressure, and meeting tight deadlines.

🏝️ Benefits

• Equal employment opportunities regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.