Case Manager, Registered Nurse – LTSS

atCVS HealthRemoteUS flagMichiganFull-timeUncategorizedJuniorMid-level$60.5k – $129.6k/year

Posted 22 hours ago

This is a fully remote position, open to applicants in Michigan.

πŸ“‹ Description

β€’ Perform thorough in-home LTSS assessments to establish eligibility for waiver and community-based services.

β€’ Complete and submit necessary waiver documentation in accordance with state Medicaid and health plan regulations.

β€’ Create and execute personalized, person-centered care plans that address medical, behavioral, functional, and social determinant needs.

β€’ Utilize clinical judgment to pinpoint risk factors, prevent unnecessary hospitalizations, and eliminate barriers to care.

β€’ Coordinate services among interdisciplinary teams, healthcare providers, home health agencies, behavioral health professionals, and community organizations.

β€’ Analyze claims data, clinical records, and assessment tools to assess member needs and benefit utilization.

β€’ Track member progress and reassess needs in response to changes in condition or care requirements.

β€’ Present cases during interdisciplinary team meetings and collaborate with supervisors and stakeholders to achieve objectives.

β€’ Ensure adherence to Medicaid waiver requirements, CMS regulations, state LTSS guidelines, and organizational policies.

β€’ Document case management activities in line with regulatory and accreditation standards.

β€’ Educate members and caregivers about available benefits, services, and community resources.

β€’ Travel 25–50% within designated counties for in-home field visits.

β€’ Work remotely in a dedicated workspace free from interruptions during standard business hours.


⛳️ Requirements

β€’ Active, unrestricted Registered Nurse (RN) license in the state of Michigan.

β€’ Associate or Bachelor of Science in Nursing (BSN preferred).

β€’ At least 2 years of clinical nursing experience.

β€’ Minimum of 1 year of experience in case management, care coordination, home health, hospice, or long-term care.

β€’ Experience with Medicare, Medicaid, or dual-eligible populations.

β€’ Knowledge of Long-Term Services and Supports (LTSS), home and community-based services (HCBS), and waiver programs.

β€’ Experience in conducting in-home assessments and creating person-centered service plans.

β€’ Strong understanding of social determinants of health and navigation of community resources.

β€’ Willingness to travel 25–50% within assigned counties, including completing in-home field visits; reliable transportation is required.

β€’ Proficient in electronic medical records and care management systems.

β€’ Experience in a managed care or health plan environment.

β€’ Familiarity with Michigan Medicaid waiver programs and state LTSS regulations.

β€’ Experience presenting cases in interdisciplinary team (ICT) settings.

β€’ Strong clinical assessment and critical thinking abilities.

β€’ Excellent communication and member engagement skills.

β€’ Capability to manage a high-risk, complex caseload.

β€’ Knowledge of regulatory and compliance standards.

β€’ Ability to make independent decisions in a remote work setting.

β€’ Capacity to work independently.

β€’ Effective computer skills, including navigating multiple systems and proficient keyboarding.

β€’ Proficiency in MS Word, Excel, Outlook, and PowerPoint.

β€’ Bilingual skills preferred.

β€’ Certified Case Manager (CCM) or a commitment to obtain certification within 2 years.


🏝️ Benefits

β€’ No evening, weekend, or major holiday shifts.

β€’ Option for a 4 day/10-hour work schedule following training.

β€’ Comprehensive medical, dental, and vision coverage.

β€’ Paid time off.

β€’ Retirement savings options.

β€’ Wellness programs.

β€’ Additional resources supporting physical, emotional, and financial well-being.

β€’ CVS Health bonus, commission, or short-term incentive program in addition to base salary.

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