Care Navigator – Part-Time

This is a fully remote position, open to applicants in Texas.

📋 Description

• Actively engage as a key member of the transdisciplinary team.

• Serve as the main point of contact for caregivers, families, support networks, and individuals living with chronic conditions.

• Assist caregivers, families, and individuals with chronic conditions to improve quality of life and ensure safety at home.

• Perform biopsychosocial assessments to identify strengths, goals, unmet health-related social needs, safety issues, and family dynamics.

• Create tailored, culturally responsive care plans that align with clients' values and requirements.

• Provide education specific to diseases and stages using resources from the library.

• Connect family caregivers and patients with community-based services and support systems.

• Liaise with primary care physicians and healthcare specialists to maintain continuity of care.

• Deliver caregiver education on recognizing burnout, self-care, resilience, skills training, and support groups.

• Monitor and maintain contact frequency in accordance with the program model and policy.

• Participate in monthly transdisciplinary meetings for collaboration and care coordination.

• Accurately document all interactions, including presenting issues, goals, interventions, and action plans.

• Adhere to company policies, procedures, clinical protocols, and client confidentiality standards.

• Represent Nolia Health at community events, health fairs, senior centers, and partner organizations in healthcare.

• Inform stakeholders about Nolia Health services and cultivate relationships that foster referrals and community engagement.

⛳️ Requirements

• A minimum of 2 years of experience in a healthcare or community-based environment is preferred.

• Ideally, 1 year of professional or personal experience understanding the needs and challenges faced by family caregivers and older adults.

• A solid grasp of cultural humility is essential.

• Ability to effectively communicate and interact with individuals from various cultures, abilities, genders, ethnicities, and races.

• Experience with Electronic Health Records (EHRs) is advantageous.

• Capable of managing interactions with caregivers and patients that involve heightened emotions.

• Strong general computer skills, including navigating different systems and resources, troubleshooting minor technology issues, and setting up work equipment.

• Attention to detail along with effective time management and multitasking abilities.

• Familiarity with the healthcare industry, mental health, aging and disability services, or Alzheimer’s disease.

• Proficiency in a language other than English is a plus but not mandatory.

• Ability to work with patients and families virtually through telehealth.

• Must be based in Texas.

🏝️ Benefits

• Access to various training programs, workshops, and resources to enhance skills, knowledge, and expertise in caregiving and aging.

• Flexible work schedule to accommodate other life commitments.

• Remote-first role with scheduling flexibility.

• An inclusive, collaborative work environment that promotes open communication and mutual respect.

• A workplace focused on diversity, equity, and inclusion.

• Opportunities for learning, growth, and contributing to the mission.