Care Navigator, Licensed Nurse – Oregon License Required, Compact a Plus

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Develop trusting relationships with patients through effective motivational communication techniques.

• Assess vital signs and utilize the information to encourage positive lifestyle and health behavior modifications.

• Collaborate with patients’ care teams to formulate patient-centered goals and actionable plans.

• Actively track physiological indicators such as blood pressure, weight, and blood glucose levels.

• Deliver education and coaching on preventive health and disease management.

• Conduct monthly wellness calls with assigned patients.

• Facilitate collaborative wellness calls to establish health objectives defined by the Care Team.

• Oversee patient messaging and alerts.

• Guide patients to appropriate physicians for routine inquiries.

• Adhere to escalation protocols for urgent care requirements.

• Engage in synchronous and asynchronous communication with patients through the Remote Care Platform.

• Achieve team and patient engagement program objectives and standards.

• Aid in early interventions to decrease the risks of emergent care and hospital admissions/readmissions.

⛳️ Requirements

• Valid unrestricted RN/LVN/LPN license in a compact state and Oregon.

• Availability to work in the PST zone from 8:00 AM to 5:00 PM.

• 1-3 years of clinical experience, particularly in patient management or disease management, is preferred.

• Familiarity with various provider practices and workflows.

• Ability to quickly acquire new knowledge.

• Capacity to work autonomously with minimal supervision.

• Experience with Medicare patients.

• Background in conducting virtual visits with patients and managing care via phone.

• Clinical experience with adult and geriatric patient populations.

• Ideally, experience in phone triage.

• Preferred knowledge of remote-patient monitoring (RPM), Chronic Care Management (CCM), Behavioral Health, Care Coordination, or Utilization Management principles.

• Familiarity with remote working technologies.

• Strong attention to reimbursement requirements.

• Spanish language proficiency is a plus.

• Experience in Motivational Interviewing/Health Behavior Change is advantageous.

• Health Coach certification is a plus.

🏝️ Benefits

• Weekends, holidays, and evenings/nights off.

• Full coverage of employee premiums for health, dental, and vision insurance.

• Up to $3,000 contribution towards an HSA account for each employee.

• Generous paid time off (PTO), company holidays, and paid sick leave.

• Monthly all-hands meetings, weekly team meetings, happy hours, and team alignment activities.

• Fast-growing startup environment where every team member is encouraged to contribute to the organization’s future.

• Culture of inclusion, collaboration, and innovation.