Care Manager – Waitlist

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Deliver Customized Care Management to members listed on the Registry of Unmet Needs (RUN)

• Connect with members to evaluate their individual needs

• Coordinate the members’ physical health, behavioral health, and unmet resource requirements

• Review applications to determine potential eligibility for Innovations Waiver services

• Inform individuals and families about the Registry of Unmet Needs and the available resources for services, supplies, and equipment

• Support members in acquiring necessary clinical information

• Assist members in initiating relevant Medicaid or disability determination processes

• Travel within the designated catchment area as needed

⛳️ Requirements

• Must fulfill Qualified Professional (QP) criteria

• Fully licensed by the NC governing board overseeing Human Services professions; OR fully licensed RN authorized to practice in North Carolina by the NC Board of Nursing with four years of full-time experience with the MH/DD/SA population; OR a qualifying master's degree in a human service field along with one year of full-time MH/DD/SA experience; OR a qualifying bachelor's degree in a human service field and two years of full-time MH/DD/SA experience; OR a qualifying bachelor's degree in another field complemented by four years of full-time MH/DD/SA experience

• Alternatives for substance abuse professionals require the specified supervised experience in alcoholism and drug abuse counseling

• Possession of a valid driver's license

• Must reside within Trillium’s Mid State Region: Anson, Guilford, Montgomery, Randolph, or Richmond counties, North Carolina

• Availability to travel within the designated catchment area as necessary

• All applicants must successfully pass a drug test as a condition of employment

• Resume should detail employer names, dates of service, average hours worked per week, key responsibilities, education background, and relevant licensure/certification information

🏝️ Benefits

• Competitive benefits package

• Work-from-home opportunities for most positions

• Flexible work schedules with management approval for select roles

• Health insurance with no premiums for employee coverage

• Flexible Spending Accounts

• 24 days of Paid Time Off (PTO) plus 12 paid holidays in the first year

• NC Local Government Retirement Pension (defined-benefit plan)

• 401k with a 5% employer match and immediate vesting

• Public Service Loan Forgiveness (PSLF) qualifying employer

• Quarterly stipend for remote work supplies