Care Manager, Registered Nurse – Field

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Employ critical thinking and judgment to support and enhance the case management process.

• Ensure favorable healthcare outcomes for members.

• Assist with scheduling appointments.

• Identify and aid members in accessing benefits and educational resources.

• Utilize care management tools and resources effectively.

• Collaborate with members, healthcare providers, and community organizations.

• Address the healthcare and social determinant needs of members.

• Operate independently from a home office while engaging virtually with teams.

• Travel throughout the North/Northwest Suburbs of Chicago for field case management activities.

⛳️ Requirements

• Must be a resident of the state of Illinois.

• Must have reliable transportation and be willing to travel 50-75% of the time from home within the North/Northwest Suburbs of Chicago.

• A minimum of 3-5 years of clinical practical experience is required.

• Must be confident working from home as an independent thinker, utilizing tools for virtual collaboration.

• Strong analytical and problem-solving skills are essential.

• Excellent communication, organizational, and interpersonal skills are required.

• Ability to work autonomously.

• Proficient computer skills, including the ability to navigate multiple systems and proficient keyboarding.

• Familiarity with MS Word, Excel, Outlook, PowerPoint, and proprietary applications is necessary.

• An Associate's degree is required.

• Must hold an active and unencumbered Registered Nurse license in the state of Illinois.

• A direct/hardwired internet connection to a modem/router within 7 feet of the computer is needed.

• Minimum internet speed of 25 Mbps download and 3 Mbps upload is required.

• A quiet, secure, private designated home virtual work location compliant with CVS Health and HIPAA guidelines is essential.

• Must work within the state and city of current residence.

• Experience in setting up and using multiple monitors and navigating various applications is preferred.

• Capability to use email, calendar invites, Teams messaging, and engage in virtual meetings is necessary.

• Experience with Microsoft Office 365 applications or comparable Google Workspace tools is desirable.

• Ability to log in to secure systems, use VPN/EHR portals, manage strong passwords, and identify suspicious emails or links is essential.

• Ability to troubleshoot common technical issues independently is a must.

• Open to learning new skills.

• Certified Case Manager credential is preferred.

• Bilingual candidates are preferred.

🏝️ Benefits

• Mileage reimbursement according to the company expense reimbursement policy.

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.

• Company-provided equipment (keyboard, monitor, computer, headset, etc.).

• Eligibility for CVS Health bonus, commission, or short-term incentive programs in addition to base pay.