Care Manager – RCT

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Act as the main contact for designated members, delivering continuous care management and advocacy.

• Perform thorough assessments of member requirements utilizing person-centered planning techniques and organizational tools.

• Create, execute, and evaluate personalized care plans in collaboration with members, families, and interdisciplinary support teams.

• Facilitate coordination of services among providers, agencies, and community resources to meet physical, behavioral, and social health needs.

• Ensure that assessments and care plans are revised as member needs and situations evolve.

• Collaborate with primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians.

• Be available remotely from 8:30 am to 5:00 pm and travel within the community to meet members and participate in meetings as necessary.

⛳️ Requirements

• Must fulfill Qualified Professional (QP) criteria.

• Fully licensed by the NC governing board overseeing Human Services professions; OR hold a fully licensed RN certification to practice in North Carolina by the NC Board of Nursing with four (4) years of full-time experience with the MH/DD/SA population served; OR possess a master’s degree in a human service field with one year of full-time MH/DD/SA experience; OR have a bachelor’s degree in a human service field with two years of full-time MH/DD/SA experience; OR hold a bachelor’s degree in another field with four years of full-time MH/DD/SA experience.

• Substance abuse professionals must have the required supervised experience in alcoholism and drug abuse counseling.

• If working with LTSS members, at least two (2) years of previous LTSS and/or HCBS coordination, care delivery monitoring, and care management experience is required.

• Valid driver’s license is necessary.

• Must live within 75 miles of Trillium’s Northern Region.

• Must be able to travel within the catchment area as needed.

• Must be legally authorized to work in the United States without the need for sponsorship now or in the future.

• Must successfully pass a drug test as a condition of employment.

🏝️ Benefits

• Competitive benefits.

• Work-from-home options available for most roles.

• Flexible work schedules for certain positions with management approval.

• Health Insurance with no premium for employee coverage.

• Flexible Spending Accounts.

• 24 days of Paid Time Off (PTO) in addition to 12 paid holidays during your first year.

• NC Local Government Retirement Pension (defined-benefit plan).

• 401k with a 5% employer match and immediate vesting.

• Qualifying employer for Public Service Loan Forgiveness (PSLF).

• Quarterly stipend for remote work supplies.