Care Manager – Behavioral Health

This is a fully remote position, open to applicants in Louisiana.

📋 Description

• Utilize advanced clinical judgment to ensure appropriate physical health and behavioral healthcare for members.

• Develop and implement strategies for care assessment and planning.

• Facilitate collaboration among providers.

• Organize psychosocial wraparound services.

• Guide the use of available resources to achieve optimal and cost-effective outcomes.

⛳️ Requirements

• Experience in Case Management.

• Strong orientation towards Customer Service and Problem Solving skills.

• Exceptional Communication and Telephonic Skills.

• Proficient in Motivational Interviewing with the ability to establish rapport and trust over the phone.

• High standards in Documentation while adhering to compliance and regulatory requirements.

• Highly organized and capable of working independently without direct supervision.

• Effective Time Management skills.

• Ability to meet performance metrics.

• Proficient with technology.

• Flexible work schedule with availability to work 2 days a week until 9 PM local time.

• Master’s degree along with a BH Clinical License in good standing without restrictions required (LPC, LMFT, LCSW).

• Minimum of two years of Care Management experience.

• CCM Certification.

• Previous experience in a Managed Care Organization.

🏝️ Benefits

• Medical coverage.

• Dental coverage.

• Vision coverage.

• Paid time off.

• Retirement savings options.

• Wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.

• CVS Health bonus, commission, or short-term incentive program.