Care Manager, Behavioral Health

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Design, evaluate, and implement intricate care management strategies for members primarily dealing with mental and behavioral health issues.

• Develop individualized care plans and offer education to members and their families regarding mental health and substance use disorders.

• Assess member needs through phone consultations or in-home visits and propose or facilitate care/service strategies.

• Execute outreach via telephone, digital platforms, home visits, and other site engagements.

• Create ongoing care strategies for high-acuity members while identifying appropriate providers, specialists, and community resources.

• Coordinate efforts among members, families/caregivers, community resources, and care provider teams.

• Oversee care plans, monitor member status, treatment side effects, complications, and clinical symptoms.

• Facilitate care coordination and work collaboratively with providers and specialists to guarantee timely access to necessary care.

• Gather, document, and maintain member information and care management activities to ensure regulatory compliance.

• Educate members and families about procedures, provider instructions, treatment options, referrals, and healthcare benefits.

• Provide leadership insights on opportunities to enhance care quality and cost efficiency.

• Carry out additional assigned responsibilities and adhere to policies and standards.

⛳️ Requirements

• Must reside in Arizona.

• Master's degree in Behavioral Health or Social Work, or a degree from an accredited nursing school.

• 2–4 years of relevant experience.

• For the AZ Health Plan, must possess a licensed Master's Behavioral Health Professional credential (e.g., LCSW, LMSW, LMFT, LMHC, LPC, LAC) or be an RN, in accordance with state contract stipulations.

• Behavioral health experience is mandatory for the RN pathway.

• Must adhere to applicable policies, standards, and regulatory requirements.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K and stock purchase options.

• Tuition reimbursement program.

• Paid time off in addition to holidays.

• Flexible work arrangements including remote, hybrid, field, or office schedules.

• Additional incentive programs may be included in overall compensation.

• Commitment to equal opportunity employment.

• Consideration for qualified candidates without regard to protected characteristics.