Care Coordinator II

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Assist in care management functions and designated member teams

• Conduct outreach to members via phone or home visits

• Record care and service plans along with related activities

• Organize care activities in collaboration with healthcare providers, community organizations, partners, members, and caregivers

• Address inquiries, requests, and concerns from members and providers

• Communicate with care managers, practitioners, and others to enhance member services and ensure continuity of care

• Assist with service assessments and screenings, documenting members’ care requirements

• Maintain and share member records with providers as necessary

• Educate members about available benefits and resources

• Execute additional tasks as assigned and adhere to all policies and standards

⛳️ Requirements

• High School diploma or GED is mandatory

• 1–2 years of relevant experience is required

• Capability to work remotely from any location within the state of Missouri

• Availability from Monday to Friday, 8am to 5pm

• Ability to conduct telephonic outreach and home visits to members

• Proficiency in documenting and maintaining member records in compliance with state and regulatory standards

• Ability to adhere to contractual stipulations, regulatory guidelines, and standards

• Skill in identifying needs and referring to Care Managers, community organizations, and Disease Managers

🏝️ Benefits

• Health insurance

• 401K plan

• Stock purchase plan

• Tuition reimbursement

• Paid time off plus holidays

• Flexible work options, including remote, hybrid, field, or office schedules

• Additional forms of incentives may be included in total compensation