Care Coordinator II

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Assist with care management tasks and support designated care teams.

• Engage in outreach to members through telephone communication and home visits.

• Record care and service plans along with associated activities.

• Coordinate care-related activities among healthcare providers, community partners, members, and caregivers.

• Address inquiries, requests, and concerns from members and providers.

• Collaborate with care managers, practitioners, and other stakeholders to enhance member services and ensure continuity of care.

• Assist with service evaluations and screenings.

• Manage and distribute member records as necessary.

• Educate members about benefits and available resources.

• Carry out additional duties as assigned.

• Adhere to all policies and standards.

⛳️ Requirements

• High School diploma or GED is required.

• 1–2 years of relevant experience is preferred.

• Must be able to work remotely from any location within Michigan.

• Availability to work Monday through Friday is required.

• Capability to conduct member outreach via phone or home visits.

• Proficiency in documenting and maintaining member records in accordance with state and regulatory guidelines.

• Ability to adhere to practice standards, contractual obligations, and regulatory directives.

• Skill in identifying needs and making referrals to Care Managers, community organizations, and Disease Managers.

🏝️ Benefits

• Competitive salary.

• Health insurance coverage.

• 401K retirement plan.

• Stock purchase options.

• Tuition reimbursement program.

• Paid time off and holidays.

• Flexible work arrangements, including remote, hybrid, field, or office schedules.

• Additional incentive opportunities may be included in the compensation package.

• Commitment to equal opportunity and diversity.