Cantonese Speaking Interpreter

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Deliver precise, complete, and respectful video interpreting services between English and Cantonese, including occasional telephone interpreting sessions.

• Ensure faithful communication without adding, omitting, or modifying the speakers' intended meanings.

• Adhere to professional interpreter ethics, industry standards, and company protocols.

• Uphold confidentiality and comply with relevant healthcare privacy regulations.

• Exhibit cultural sensitivity and respect for diverse backgrounds, communication methods, and patient preferences.

• Maintain professionalism and exercise sound judgment regarding interpreter role boundaries.

• Adapt to changing technologies, workflows, and service demands.

• Engage in mandatory training, coaching, and quality assurance activities.

• Connect English-speaking healthcare professionals with Cantonese-speaking patients in sensitive medical contexts.

⛳️ Requirements

• Proficient, professional-level verbal communication skills in both English and Cantonese.

• A genuine understanding of the medical interpreting field; experience may be informal, such as assisting family members, rather than through formal employment.

• Capability to interpret medical information accurately and thoroughly in both languages.

• Willingness to undertake a medical interpreting proficiency assessment during the selection process.

• Cultural awareness and comfort in the US healthcare environment.

• Strong reliability and sound judgment, complemented by a customer service-oriented approach.

• Familiarity with video conferencing platforms and adaptability to new remote technologies.

• Ability to pass background checks and drug screenings.

• A dedicated home workspace designated for this role: a private, distraction-free room with a locking door, no visibility to others, and wired high-speed internet; Wi-Fi, hotspots, satellite, and DSL connections are not acceptable.

• Comfort with being on camera for the majority of each shift.

• Residing in the Philippines or Malaysia, available for remote work.

• Availability to work night shifts aligned with US Eastern Time (ET).

• Prior experience in medical interpreting is beneficial but not mandatory.

• Formal training or a related certificate or degree in medical interpreting is advantageous but not essential.

• National medical interpreter certification, such as CCHI or NBCMI, is beneficial but not required.

• Experience with video or telephone interpreting platforms is a plus but not essential.

• Working knowledge of medical terminology in both English and Cantonese is advantageous but not required.

🏝️ Benefits

• Paid Time Off

• Work From Home

• Training & Development

• Equipment provided