Call Center Agent – Sales

This is a fully remote position, open to applicants in Germany.

📋 Description

• First-level inbound support for current customers

• Technical assistance for issues relating to TV, telephone, and internet

• Product recommendations based on customer needs and contract enhancements

• Engaging in sales during each call

• Providing customer service and sales for Vodafone in a virtual service center

⛳️ Requirements

• Minimum of 1 year experience in a call center environment

• Preferably, experience in technical support within the telecommunications sector

• At least 1 year of sales experience

• Proven ability to consistently meet sales targets

• Dependable availability during specified working hours

• No secondary employment commitments

• Excellent German language proficiency (C1 level)

• Must reside in Germany

• Willingness to work a two-shift schedule from Monday to Sunday between 7:00 a.m. and 11:00 p.m.

• Availability to work every second weekend

🏝️ Benefits

• Permanent employment contract

• Complete remote work – no need to commute to an office!

• High-quality technology package

• Health management program and discounts for fitness centers

• Opportunities for training and career advancement

• Three weeks of paid training on a permanent early-shift schedule

• Unlimited earning potential through commissions

• Quality bonus (up to €28/hour possible)

• Weekday time off in exchange for every second weekend worked